Frequently Asked Questions

General Plumbing & Services

  • What do plumbing contractors typically handle?

    Our plumbing contractors handle everything from installing and repairing fixtures to managing complex water and sewage systems. We take care of sinks, toilets, faucets, and pipes for both residential and commercial properties. Whether you’re upgrading your home or overseeing a new construction project, we ensure every job meets local code and delivers lasting performance.

  • Can plumbing contractors help with plumbing fixture upgrades?

    Yes, we can replace or install any plumbing fixture in your home or business. From modern faucets and efficient toilets to custom shower systems, we make sure everything is sealed and installed correctly to prevent leaks and water damage. We also recommend quality, energy-efficient fixtures that fit your budget and design style.

Commercial Plumbing Systems

  • When should I hire a commercial plumbing contractor?

    If you manage an office, restaurant, retail store, or apartment complex, it’s best to hire a licensed commercial plumbing contractor. We’re equipped to install and maintain large-scale plumbing systems, commercial water heaters, and industrial-grade pipes. Our team also provides inspections and preventive maintenance to keep your business running smoothly and up to code.

Pipes & Repairs

  • Do plumbing contractors provide pipe services and repairs?

    Absolutely. We offer complete pipe services, including installation, repair, and leak detection. Whether it’s a cracked pipe, corrosion, or low water pressure, our technicians use modern tools to locate and fix the issue quickly. We also offer trenchless pipe replacement to minimize disruption to your yard and driveway.

Septic Tank Services

  • What do septic tank services include?

    Our septic tank services cover pumping, inspections, repairs, and septic-to-sewer conversions. We inspect for leaks, remove buildup, and maintain detailed service records to ensure everything runs efficiently. Routine septic maintenance helps prevent overflow, odors, and costly emergencies.

  • How do I know if I need septic tank repair?

    You may need repairs if you notice slow drains, unpleasant smells, or soggy areas around your yard. These signs can indicate cracks, leaks, or blocked lines. Our technicians use proven diagnostic methods to locate the problem and recommend effective repairs before major issues develop.

  • How often should I schedule septic services?

    Most homeowners should schedule service every three to five years, depending on household size and tank capacity. If you use a garbage disposal frequently or have a large family, more frequent maintenance may be needed. Regular service ensures your tank operates safely and efficiently.

  • What is involved in septic tank plumbing?

    Septic tank plumbing connects your home’s drainage system to the tank and ensures waste flows properly to the drain field. We handle installations, inspections, and repairs to maintain safe waste management. Proper septic plumbing prevents leaks and protects both your yard and property value.

  • Can a septic repair fix an overflowing tank?

    Yes, in most cases. Overflow can result from clogged pipes, broken baffles, or poor drainage. We’ll inspect the entire system and determine whether pumping, repairs, or upgrades are needed to restore proper function.

Drain Cleaning & Rooter Work

  • What is hydro jetting in plumbing?

    Hydro jetting is a high-pressure cleaning technique that removes grease, tree roots, and buildup from your pipes. It’s more effective than traditional snaking and helps restore full water flow. We use hydro jetting for both residential and commercial drain cleaning projects.

  • When should I schedule hydro jetting services?

    You should schedule hydro jetting if you experience frequent clogs, slow drains, or unpleasant odors. It’s also a great preventative service for older homes or restaurants with heavy grease use. Routine jetting can help prevent emergency plumbing calls.

  • Is hydro jetting safe for all types of pipes?

    Yes, when performed by professionals. We inspect your system with a camera before jetting to ensure your pipes can handle the pressure. Hydro jetting is safe for most modern plumbing materials, including PVC, copper, and newer cast iron.

  • How is hydro jetting different from a drain rooter service?

    Rooter machines break apart clogs mechanically, while hydro jetting uses pressurized water to completely clear debris and buildup from the pipe walls. This makes jetting a more thorough and long-term solution, especially for grease or root-related blockages.

  • Can hydro jetting prevent future drain problems?

    Yes. Hydro jetting not only clears clogs but also cleans the inside of your pipes, preventing future buildup. It’s environmentally friendly, chemical-free, and helps extend the life of your plumbing system.

Sewer Line Services

  • What is involved in a sewer repair?

    Sewer repair involves locating and fixing damage like cracks, root intrusions, or blockages in your underground sewer pipes. We use camera inspections and trenchless technology to complete most jobs with minimal digging. Prompt repairs prevent contamination, foul odors, and costly property damage.

  • How do I know if I need a sewer line replacement?

    Recurring drain backups, gurgling sounds, or standing water in your yard can signal a failing sewer line. Our team performs detailed inspections to confirm the problem. If your line is severely damaged or made from outdated materials like clay or cast iron, we may recommend full replacement.

  • What is trenchless sewer repair, and is it better?

    Trenchless repair allows us to fix or replace pipes without tearing up your yard. Using pipe bursting or lining methods, we restore functionality quickly and efficiently. This method is cleaner, faster, and often more cost-effective than traditional excavation.

  • How long does sewer repair typically take?

    Minor repairs can take a few hours, while larger projects may take two to five days. We provide a clear timeline upfront so you know what to expect. Our goal is to restore service with minimal disruption to your property.

  • Is sewer repair covered by homeowners insurance?

    Insurance may cover sudden damage, like a pipe burst, but not issues caused by aging or poor maintenance. We recommend checking with your provider. We’ll provide full documentation to help support your claim if coverage applies.

  • How do plumbing contractors coordinate with sewage companies?

    We often work with local sewage authorities to ensure your system connects properly and follows safety regulations. This coordination guarantees compliance and helps prevent issues like backflow or contamination.

Water Main Line Services

  • What causes water line damage?

    Water line damage can result from corrosion, freezing temperatures, shifting soil, or invasive tree roots. Warning signs include low water pressure, cloudy water, or wet patches in your yard. Early detection and repair prevent larger plumbing failures.

  • How is water line repair performed?

    We begin with a detailed inspection using advanced leak detection tools or cameras. Depending on the issue, we’ll repair the damaged section or recommend a full replacement. Every job is tested for leaks and completed to code.

  • When should I consider a main water line replacement?

    If your water line is over 40 years old, made of outdated materials, or constantly leaking, it may be time to replace it. A new water line improves pressure, quality, and reliability. It also increases your home’s value and long-term safety.

  • Is trenchless water line repair available?

    Yes. We offer trenchless water line repair and replacement to minimize digging and protect your landscaping. This method is fast, clean, and ideal for preserving driveways, lawns, and patios.

  • What’s the cost of water line repair or replacement?

    Pricing depends on the problem’s severity, location, and method used. Simple repairs may cost a few hundred dollars, while full main line replacements can range into the thousands. We always provide free, upfront estimates and explain your best options before work begins.

Additional FAQs

  • Do you offer emergency plumbing services?

    Yes, we provide 24/7 emergency plumbing for urgent issues like burst pipes, overflowing toilets, or sewer backups. Our technicians arrive promptly with the right tools to restore safety and functionality. Call us anytime at (404) 500-9105 for immediate assistance.

  • Which areas do you serve?

    We’re proud to serve homeowners across Georgia, including Woodstock, Marietta, Kennesaw, Acworth, Holly Springs, Ball Ground, Waleska, Smyrna, Powder Springs, Austell, and surrounding areas. If you’re unsure whether you’re within our service area, just give us a call, we’ll be happy to help.

  • Why should homeowners choose professional installation for new fixtures?

    Professional installation ensures fixtures are sealed correctly, connected to code, and protected from leaks or water damage. DIY installations often miss small details that lead to costly issues later. Our licensed plumbers handle every step with precision, ensuring reliable, long-lasting performance.

sewer line work in process

Need More Answers?

We’re always ready to help with your plumbing, septic, drain, sewer, or water line needs. Call (404) 500-9105 or request a free estimate today. We proudly serve homeowners throughout Woodstock, GA, and neighboring communities.

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